Withdrawal notice.
Notice on the statutory right of withdrawal for consumers under § 312g in conjunction with § 355 BGB. The German version is the legally binding one.
Stand: 5 August 2026
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which the contract is concluded.
You can declare the withdrawal to:
Plößl & Ehrl Vertriebs UG (haftungsbeschränkt)Boschstr. 4
82178 Puchheim
Phone: +49 15510429643
Email: support@pemediacorp.com
To exercise your right of withdrawal, you must inform us (Plößl & Ehrl Vertriebs UG (haftungsbeschränkt), Boschstr. 4, 82178 Puchheim, Telefon: +49 15510429643, E-Mail: support@pemediacorp.com) by means of a clear statement (for example a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form for this purpose, although it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we will reimburse all payments received from you without undue delay and no later than fourteen days from the day on which we received notice of your withdrawal. For this reimbursement we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise. You will not be charged any fees for this reimbursement.
Which plan, which rule
The lifetime license and the subscriptions are two different contract types in law, so different rules apply to them. Both cases are described here in full.
Lifetime license: early expiry (§ 356 (5) BGB)
The lifetime license is digital content that is not supplied on a physical data carrier. Your right of withdrawal expires once we have begun execution of the contract after you have expressly consented during the order process that we begin before the withdrawal period ends, and after you have confirmed your knowledge that this consent causes you to lose your right of withdrawal.
Execution begins with the provision of the license key by email. Activation in the software is not relevant for this.
If you do not give this consent, we can only provide the license key after the withdrawal period has ended.
Subscriptions: the right of withdrawal remains
The monthly and annual subscriptions are contracts for the provision of a service. Your right of withdrawal does not expire here because we begin execution. You may withdraw from the contract within fourteen days of its conclusion.
If you requested that the service begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the service already provided up to the point of withdrawal compared to the total scope of the service provided for in the contract (§ 357 (8) BGB).
No charge arises during the free trial period. If you withdraw within that period, no value compensation is due and nothing is debited.
Cancellation is not withdrawal
Withdrawal ends the contract retroactively within the first fourteen days. Cancellation ends a running subscription for the future. The two are independent of each other. You can cancel a running subscription without logging in at studio.pemediacorp.com/en/kuendigen.
Model withdrawal form
If you wish to withdraw from the contract, please complete this form and return it.
To: Plößl & Ehrl Vertriebs UG (haftungsbeschränkt) Boschstr. 4 82178 Puchheim Phone: +49 15510429643 Email: support@pemediacorp.com I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*) _________________________________________________________________ Ordered on (*) / received on (*): ________________________________ Name of consumer(s): _____________________________________________ Address of consumer(s): __________________________________________ Signature of consumer(s) (only if notified on paper): _________________________________________________________________ Date: ____________________ (*) Delete as applicable.